Pestobazaar - Privacy Policy

Effective Date: 2 September 2026

At Pestobazaar, your privacy is important to us. We are committed to handling your personal information responsibly and taking reasonable measures to protect it.

This Privacy Policy explains how Pestobazaar collects, uses, stores, shares, and protects information when you visit or use www.pestobazaar.com, create an account, browse products, place an order, contact customer support, participate in offers, submit reviews, or otherwise interact with our services.

By using Pestobazaar, you acknowledge that you have read and understood this Privacy Policy.

1. About This Privacy Policy

This Privacy Policy applies to information collected through:

• The Pestobazaar website.
• Your Pestobazaar account.
• Online orders and purchases.
• Customer support interactions.
• Product reviews and ratings.
• Promotional campaigns and offers.
• Cookies and similar technologies.
• Other services or communication channels operated by or on behalf of Pestobazaar.

This Policy does not apply to third-party websites, applications, payment providers, courier websites, or other services that may be linked to or integrated with Pestobazaar. Those services may have their own privacy policies.

2. Information We Collect

Depending on how you interact with Pestobazaar, we may collect different types of information.

2.1 Personal Information

When you create an account, place an order, request support, or otherwise interact with us, we may collect:

• Full name.
• Mobile/telephone number.
• Email address.
• Billing address.
• Shipping/delivery address.
• PIN code and city/state information.
• Account/login information.
• GST or business information where voluntarily provided or required for an order.
• Order and transaction information.
• Customer support communications.
• Information you voluntarily provide to us.

We collect only information that is reasonably necessary for the relevant purpose.

3. Order & Transaction Information

When you purchase products from Pestobazaar, we may collect and process information relating to your order, including:

• Order ID.
• Products purchased.
• Product quantity.
• Product price.
• Discounts and coupon codes.
• Free products or promotional benefits.
• Shipping charges.
• Delivery information.
• Payment status.
• Refund information.
• Cancellation information.
• Return information.
• Order history.

This information is required to process orders, provide customer support, manage returns/refunds, and maintain transaction records.

4. Payment Information

Pestobazaar may offer payment options such as:

• Credit cards.
• Debit cards.
• UPI.
• Net banking.
• Digital wallets.
• Cash on Delivery (COD).
• Other payment methods made available during checkout.

Online payments may be processed through authorized third-party payment gateways or payment service providers.

Where payment processing is performed by a third party, your payment information may be handled directly by that provider according to its applicable privacy and security practices.

Pestobazaar generally does not require or intend to store complete payment card details such as full card numbers, CVV, or similar sensitive payment credentials on its own systems.

5. Cash on Delivery Information

If you select Cash on Delivery, we may process information required to verify and fulfil your COD order.

This may include:

• Name.
• Mobile number.
• Delivery address.
• Order value.
• Order history.
• COD verification information.
• Communication related to delivery and order confirmation.

Pestobazaar may use verification processes to prevent fraudulent, suspicious, or unauthorized COD orders.

6. Information Collected Automatically

When you visit Pestobazaar, certain information may be collected automatically through your browser, device, server logs, analytics tools, cookies, or similar technologies.

This may include:

• IP address.
• Browser type.
• Device type.
• Operating system.
• Screen/device information.
• Approximate location derived from IP address.
• Pages visited.
• Products viewed.
• Search activity on the website.
• Time spent on pages.
• Referring/exit pages.
• Clicks and interactions.
• Website performance information.
• Error and diagnostic information.

This information helps us understand how customers use our website and improve its performance and functionality.

7. Cookies & Similar Technologies

Pestobazaar may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

• Keep you logged in.
• Maintain your shopping cart.
• Remember preferences.
• Improve website functionality.
• Understand website traffic.
• Analyze customer behaviour.
• Measure advertising performance.
• Personalize content or offers.
• Detect fraud or security issues.
• Improve user experience.

Types of Cookies

Essential Cookies
Required for important website functions such as account login, shopping cart, checkout, security, and order processing.

Functional Cookies
Help remember preferences and improve website functionality.

Analytics Cookies
Help us understand how visitors use the website and identify areas for improvement.

Advertising/Marketing Cookies
May help measure campaigns, show relevant advertising, and understand interactions with our marketing communications.

You can manage or disable certain cookies through your browser settings. However, disabling essential cookies may affect website functionality.

8. How We Use Your Information

Pestobazaar may use collected information to:

Order & Service Management

• Process and fulfil orders.
• Confirm orders.
• Arrange shipping and delivery.
• Provide order tracking.
• Process cancellations.
• Process returns and refunds.
• Provide customer support.
• Resolve complaints and disputes.

Account Management

• Create and maintain customer accounts.
• Authenticate users.
• Maintain account information.
• Provide access to order history and account features.

Website Improvement

• Improve website functionality.
• Improve product discovery.
• Improve search and product comparison features.
• Analyze website usage.
• Troubleshoot technical issues.
• Improve customer experience.

Communication

We may use your contact information to send:

• Order confirmations.
• Payment notifications.
• Shipping updates.
• Delivery notifications.
• Cancellation/return/refund updates.
• Account-related communications.
• Customer service messages.
• Important service announcements.

Marketing

Where permitted and subject to applicable preferences or requirements, we may send information about:

• New products.
• Discounts.
• Coupons.
• Promotional offers.
• Free-product offers.
• Value-based offers.
• Seasonal campaigns.
• Other Pestobazaar promotions.

You may opt out of marketing communications where an opt-out option is provided.

Important transactional or service communications may still be sent where necessary to fulfil an order or provide a requested service.

9. Coupons, Offers & Promotional Activities

Pestobazaar may process customer and order information to determine eligibility for:

• Coupon codes.
• Product discounts.
• Value-based offers.
• Free products.
• Combo offers.
• Buy X Get Y offers.
• Other promotional campaigns.

Information may be used to apply offer conditions, prevent misuse, and ensure that promotional benefits are provided according to applicable terms.

10. Product Reviews, Ratings & User-Generated Content

Pestobazaar may allow customers to submit:

• Product reviews.
• Ratings.
• Comments.
• Photographs.
• Videos.
• Product feedback.

If you voluntarily submit content, the content may be displayed on the relevant product page or elsewhere on the Pestobazaar platform.

Please do not include sensitive personal information, financial information, passwords, or information relating to another person in a public review or comment.

Pestobazaar may moderate, remove, or restrict content that violates applicable terms, laws, or platform guidelines.

11. Product Comparison

Pestobazaar may provide a Compare Products feature that allows customers to compare product information.

Information used within the comparison feature may include:

• Product name.
• Price.
• Product specifications.
• Features.
• Pack size.
• Brand/manufacturer.
• Other publicly displayed product information.

The comparison feature is intended to help customers make informed purchasing decisions and does not require Pestobazaar to collect additional personal information beyond what is necessary for normal website functionality.

12. How We Share Your Information

We do not sell or rent your personal information to third parties for money.

However, we may share relevant information with trusted service providers where necessary to operate our business and provide services.

Payment Service Providers

Information may be shared with payment gateways or financial service providers to process transactions, refunds, and payment-related requests.

Logistics & Courier Partners

Information such as:

• Customer name.
• Phone number.
• Delivery address.
• PIN code.
• Order information.

may be shared with logistics/courier partners to deliver your order.

Technology & Service Providers

We may use third-party providers for:

• Website hosting.
• Cloud services.
• Analytics.
• Customer support.
• Communication.
• Email.
• SMS.
• WhatsApp/business messaging.
• Security.
• Fraud prevention.
• Website performance.
• Marketing and advertising measurement.

Manufacturers, Sellers & Suppliers

Where necessary to fulfil an order, provide warranty/service support, resolve a product issue, or process a return/replacement, relevant information may be shared with the applicable manufacturer, seller, supplier, or service provider.

Government & Legal Authorities

We may disclose information where required or permitted by applicable law, legal process, court order, government request, or to protect the rights, safety, security, and property of Pestobazaar, customers, or others.

13. Data Processing by Third-Party Service Providers

Some services used by Pestobazaar may process information on our behalf.

Examples may include:

• Payment gateways.
• Courier/logistics companies.
• Cloud and hosting providers.
• Analytics providers.
• Customer support systems.
• Communication providers.
• Marketing and advertising platforms.
• Fraud prevention and security services.

We expect service providers handling personal information on our behalf to maintain appropriate security and use the information only for authorized purposes.

Their own privacy policies may also apply to information they process directly.

14. Advertising & Analytics

Pestobazaar may use analytics and advertising technologies to understand website usage and measure marketing performance.

These technologies may help us understand:

• Which products are viewed.
• Which pages are visited.
• How customers interact with advertisements.
• Whether marketing campaigns result in website visits or purchases.
• Website performance and user behaviour.

Where applicable, third-party advertising platforms may use cookies, pixels, or similar technologies according to their own policies and applicable settings.

You may be able to manage certain advertising or cookie preferences through your browser, device, or relevant platform settings.

15. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized:

• Access.
• Use.
• Disclosure.
• Modification.
• Loss.
• Destruction.

Security measures may include:

• HTTPS/SSL encryption.
• Access controls.
• Authentication mechanisms.
• Restricted access to customer information.
• Security monitoring.
• Software updates.
• Backup and recovery procedures.
• Other reasonable technical and organizational safeguards.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect information, we cannot guarantee absolute security.

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and fulfilling orders.
• Maintaining account records.
• Providing customer support.
• Processing returns and refunds.
• Resolving disputes.
• Preventing fraud and misuse.
• Maintaining business records.
• Complying with legal, tax, accounting, regulatory, or other applicable obligations.
• Enforcing agreements and protecting our legal rights.

When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal and operational requirements.

17. Your Privacy Rights & Choices

Depending on applicable law, you may have rights relating to your personal information.

These may include the ability to:

• Request access to certain personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of information, subject to applicable legal or regulatory retention requirements.
• Withdraw certain consents where processing is based on consent.
• Opt out of certain marketing communications.
• Raise a concern or complaint regarding the processing of your information.

To exercise applicable rights, contact support@pestobazaar.com.

We may need to verify your identity before processing certain requests to protect your account and personal information.

18. Marketing Communication Preferences

You may receive promotional communications from Pestobazaar through channels such as:

• Email.
• SMS.
• WhatsApp.
• Other communication channels where applicable.

You may opt out of promotional communications using the unsubscribe option provided in the communication or by contacting customer support.

Please note that opting out of marketing communications will not necessarily stop essential service communications, such as:

• Order confirmation.
• Payment confirmation.
• Shipping updates.
• Delivery notifications.
• Return/refund updates.
• Account security notifications.
• Important service-related messages.

19. Account Deletion

You may request deletion of your Pestobazaar account by contacting us at:

support@pestobazaar.com

Before deleting an account, we may need to verify your identity.

Account deletion may not result in immediate deletion of all information where we are required or permitted to retain certain information for:

• Legal compliance.
• Tax/accounting requirements.
• Fraud prevention.
• Dispute resolution.
• Transaction records.
• Enforcement of agreements.
• Other legitimate business or legal purposes.

20. Children's Privacy

Pestobazaar's services are intended for general consumers and are not specifically directed toward children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to Pestobazaar in circumstances where it should not have been collected, please contact us at support@pestobazaar.com.

We will review the request and take appropriate action where required.

21. Third-Party Links

Pestobazaar may contain links to third-party websites, applications, social media platforms, payment services, courier tracking pages, manufacturers, sellers, or other external services.

Pestobazaar does not control the privacy practices of those third parties.

We recommend reviewing the privacy policy of any third-party website or service before providing personal information.

22. Business Transfers

If Pestobazaar or substantially all of its assets are involved in a merger, acquisition, restructuring, sale, financing, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate protections.

23. Grievances & Privacy Concerns

If you have a question, concern, complaint, or request relating to the handling of your personal information, please contact us.

We will make reasonable efforts to review and respond to privacy-related requests within an appropriate timeframe.

24. Changes to This Privacy Policy

Pestobazaar may update this Privacy Policy from time to time to reflect:

• Changes to our services.
• Changes in technology.
• Changes in business practices.
• Changes in applicable legal or regulatory requirements.
• Other operational requirements.

When we update this Policy, we will publish the revised version on this page and update the Effective Date.

We encourage customers to periodically review this page for the latest information regarding our privacy practices.

25. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact:

Pestobazaar
Email: support@pestobazaar.com
Phone: +91 992 992 9980
Website: www.pestobazaar.com

Privacy at a Glance

Our Commitment

Pestobazaar is committed to handling customer information responsibly and using it primarily to process orders, provide services, improve the shopping experience, communicate with customers, maintain security, and comply with applicable requirements.

We do not sell or rent customer personal information as a commercial data product.